A 99.9% Server Uptime
The main benefit of setting up your very own shared website hosting system is that you don’t have to be worried about compatibility issues – you configure a particular set of software tools in such a manner so as to be compatible with a particular set of hardware parts. The result is something considerably more solid and reliable, as there are fewer potential risks of failure. We have set up our cloud hosting system using time–tested hardware parts along with a seriously customized version of Security–Enhanced Linux so as to create a really safe and secure environment for all your web sites.
Because of this, with all our shared website hosting plans packages we offer a 99.9% server uptime guarantee. This guarantee is valid for all our datacenters.
A 99.9% Network Uptime
If you’d like to deliver a topflight hosting service, you can hardly lean on the default network configuration in a datacenter. We’ve built our own custom internal network so as to ensure the very best connection speed with the rest of the world.
And because of this, no matter which datacenter facilities you opt for: our datacenter in the USA, our datacenter in the United Kingdom, in our datacenter in Finland, in our datacenter in Eastern Europe or our datacenter in Australia, you will enjoy an assured 99.9% network uptime. And this guarantee is valid for all hosting plans offered in each datacenter.
A 30–Day Money–Back Guarantee
Our company offers a 30–day money–back guarantee with all our cloud hosting plans. In case you’re not satisfied with our web hosting services, or if you think that they are insufficient, or if you decide that you need a VPS servers rather than a cloud hosting package – you will get a reimbursement, no questions asked.
All domain name registrations are non–refundable, but you’ll retain full control over your domain names even if you cancel your hosting account with us.
24/7 Technical Support
We have attentively hand–picked each individual member of our 24x7 support department to make certain that we can offer the best possible customer care service that you can possibly get. Each of our technicians has lots of years of experience dealing with web hosting accounts behind his back, hence they know what they are doing. Besides, they’re available 24/7 – you’ll be able to call them whenever you want and they will respond back to you as quickly as possible.
Their average response time is just twenty minutes, whilst with many other web hosting firms you need to wait around for days. Plus, we offer you a 1–hour response time guarantee. No matter what happens, your enquiries will be answered in less than 60 minutes.