Support Channels

  • 1 hour ticket response time
  • An Easy–to–Navigate Help Center

  • You can find almost all the answers to your questions in the user–friendly Help section included in’s Website Control Panel. It boasts an in–depth database with commonly asked questions and in–depth help articles written by our proficient technical support staff.

  • Top quality support service
  • Educational Videos

  • For those who wish to discover how to settle a commonly encountered problem by watching an educational video clip, we have added a collection of video tutorials to our Website Control Panel. All the videos are short and easy to comprehend. They offer visual demonstrations of various site management procedures.

  • Intuitive help center
  • A 60–Minute Response Guarantee

  • We back up all semi–dedicated servers with a 24x7 help desk service and a sixty–minute response time guarantee. Our skillful technicians will be available around the clock to reply to your questions and to resolve any problem that you might possibly run into. Just open a customer support ticket from the Help section and we will respond back to you within a minute.