Customer Support Channels
A 1–hour Response Guarantee
Providing outstanding support on–time is our main priority, so we back up each shared website hosting plans plan with a one hour ticket resolution warranty. As soon as you fill in a ticket or drop an email, our customer tech support team will try all they could do to generate the most satisfactory remedy for your problem and to supply you with advice quickly.
A Top–quality Support Service
You could email us 24x7x365 with any issue you’ve got in connection with our products and services. We now have experts present continuously to offer you help and support anytime needed. You may use the ticket system or drop an e–mail anytime, alternatively you can pick–up the phone or make use of the live chat during working hours.
An Intuitive Help Section
Our company has incorporated an extensive knowledge base into the Control Panel to enable you to receive beneficial step by step directions any time. Each section of the Control Panel has its own contextual support area offering a group of how–to posts. We have also organized educational videos to provide you with a superior idea of the simplest way to carry out any presented process.