1 hour ticket response
Timely support is our topmost task and this is the reason why we have a team of capable technical support engineers who are ready to offer a quick reply to any question that you might possibly have. Just submit your technical support ticket from the Website Control Panel and we’ll get back to you within one hour at the latest. In fact, we strive hard and aim for a 20–minute helpdesk ticket response time.
A Top–Class Tech Support Service
Each member of our client support team has several years of experience in the shared website hosting plans business and almost all of them have been with us for at least five years. They all are prepared to answer all your requests in the most proficient manner possible.
An Intuitive Help Center Section
Built into the Website Control Panel is an easy–to–navigate Help Center, which features a variety of information sources. You can search through a routinely updated knowledgebase offering web hosting account administration articles and website administration articles, check our instructional video tutorials or have a glance at the F.A.Q. archive.
