Besides having more system resources, a very good reason why you can get your own web server and use it instead of a shared hosting plan is the fact you could install and run a wide selection of software. With a shared account, you could use apps, which don't need root access and aren't set up server-side, so when you require particular software for your web sites, you cannot set it up on a shared web server. This is not the case with a hosting server of your own in which you can install whatever you need. The downside is that you may not have much experience and dealing with your own server is more complicated that managing a shared web hosting account where the company manages most things. That's why we offer an additional service for our server packages called Installation & Troubleshooting and you may take advantage of it any time that you face any problems with the administration of your hosting server.

Installation and Troubleshooting in VPS Servers

You could add the upgrade with several clicks whenever you require it and irrespective of the VPS servers package that you have selected. This can be done either during the order process when you think that you will need support from the very beginning or later from the virtual private server billing CP if you have difficulties with any application on the machine. Our skilled administrators can easily install or troubleshoot any app for you in a very timely matter. The Installation & Troubleshooting upgrade offers 60 minutes of custom work and you'll be able to use it anytime. The majority of tasks take less than that, consequently the remaining time will be available for the future and you shall be able to see it in the billing CP all the time. You can use the upgrade as a separate service or on top of the 30 minutes of custom work that are part of our Managed Services upgrade.

Installation and Troubleshooting in Dedicated Servers

You may add the upgrade to any of the Linux dedicated servers that we offer at any time that you need it. If you need some custom work from our administrators just after your server is prepared, you can acquire the upgrade during the server signup process, or when you need something to be carried out later, you'll be able to add the upgrade from your billing Control Panel. The Installation & Troubleshooting service offers 1 hour of work from our admins on your machine, so in case you come across any issues to install a third-party piece of software or some application gives errors and does not work the way it is supposed to, our specialists will be able to aid you in a very timely manner. If a task takes less than sixty minutes, the rest of the time shall be available for future tasks and you'll be able to see it inside the billing area. This upgrade is suitable in the event that you don't have a lot of experience with managing a hosting server or if you use our Managed Services upgrade, but you exhaust the 30 min custom work it includes.