Live Chat Support in Shared Website Hosting
Together with the telephone and ticket support, our company provides live chat support too. You can contact us every single day, including holidays and weekends, and we can give you more details about the shared website hosting plans that we offer if you are not among our customers yet, or about common and billing questions in case you already have a user profile. Though for strictly technical issues you'll need to open a trouble ticket to the tech support team, since such issues require additional time to be dealt with, you can still contact us on the live chat for some technical information. To give you an example, we're able to help you set up an email address in your email client or troubleshoot numerous issues, saving you a lot of time. Even if our telephone lines are already off for the day, you can speak to a live person.
Live Chat Support in Semi-dedicated Servers
Using the live chat support service that we offer with our Linux semi-dedicated plans, you're able to get the the right answers for any questions you may have or have lots of issues resolved rapidly. The chat service is accessible each and every day, which means that you'll be able to speak to a representative even on holidays and weekends. In the event that you're not sure which plan is better for your websites or if our state-of-the-art cloud hosting platform covers some system requirements, you may join our live chat before purchasing anything. If you're a present customer, you'll be able to obtain more info about billing issues, account settings and a variety of common tech troubles you may encounter, let's say in case you can't install an email account in a client on your computer. The live chat will save you plenty of time regardless where you are or when you get in touch with us.