You'll find plenty of shared website hosting providers available, however most of them are resellers that have limited resources, particularly in terms of support. One way to distinguish them is the option to get in touch with the company by phone. The type of support that you will get via this method of communication will vary depending on the service provider - several of them provide dedicated telephone support, others offer common and customer support only as some issues are more time-consuming and it would be easier to be resolved through a ticket, particularly when the situation has to be escalated. Nonetheless, it's good to find that you could always reach your web hosting provider since there are lots of small-scale problems that can be managed effectively and in a very timely manner with a phone call, not mentioning that you will be able to get additional info for the services before you become a customer.

Phone Support in Shared Website Hosting

In case you decide to obtain one of our shared website hosting plans, you can get in touch with our customer support team via phone for 14 hrs per day. We can help you choose the ideal plan for your web sites since we think that it is better to discuss these matters with a live person. In case you already have an account, we will help you with all sales/billing questions and general issues, even with some technical matters which do not need a long time or escalation to an administrator because it will be better to open a support ticket for time-consuming issues in order to have all the correspondence in one place. We now have telephone numbers in the United States of America, the UK and Australia, so you will be able to call the one you prefer and speak with our agents.

Phone Support in Semi-dedicated Servers

We offer live phone support 14 hrs a day as a part of the support services for each and every semi-dedicated server plan that we supply. Considering the fact that some issues are more difficult and time-consuming, you may have to open a support ticket if you come across such an issue, but for all billing, general or minor tech issues you can always give us a call and we'll assist you right away so as to save you the time you'll need to spend on opening a support ticket. Even if you do not have an account yet, you are able to find out whether you can host your websites on our leading-edge cloud platform or you can get any other general info about our semi-dedicated services. We now have local phone numbers in the USA, the UK and Australia plus a worldwide number, so you'll be able to call the one that is closer to where you live.