Phone Support in Shared Website Hosting
In case you decide to obtain one of our shared website hosting plans, you can get in touch with our customer support team via phone for 14 hrs per day. We can help you choose the ideal plan for your web sites since we think that it is better to discuss these matters with a live person. In case you already have an account, we will help you with all sales/billing questions and general issues, even with some technical matters which do not need a long time or escalation to an administrator because it will be better to open a support ticket for time-consuming issues in order to have all the correspondence in one place. We now have telephone numbers in the United States of America, the UK and Australia, so you will be able to call the one you prefer and speak with our agents.
Phone Support in Semi-dedicated Servers
We offer live phone support 14 hrs a day as a part of the support services for each and every semi-dedicated server plan that we supply. Considering the fact that some issues are more difficult and time-consuming, you may have to open a support ticket if you come across such an issue, but for all billing, general or minor tech issues you can always give us a call and we'll assist you right away so as to save you the time you'll need to spend on opening a support ticket. Even if you do not have an account yet, you are able to find out whether you can host your websites on our leading-edge cloud platform or you can get any other general info about our semi-dedicated services. We now have local phone numbers in the USA, the UK and Australia plus a worldwide number, so you'll be able to call the one that is closer to where you live.